Responsible Gambling — MCW Casino Bangladesh
Purpose
Safe, adult-only play. Tools below help you set limits, pause, or self-exclude. https://mcwcasinogames.com/ is 18+.
Core principles
- Gambling is entertainment, not income.
- Bet only what you can afford to lose.
- Set limits before you start.
- One account per person.
Player controls
| Tool | What it does | Where to enable | Range |
| Deposit limit | Caps total deposits per period | Account → Responsible Gaming | Daily/weekly/monthly, from 500 BDT |
| Loss limit | Caps net losses | Same | Daily/weekly/monthly |
| Bet limit | Max stake per spin/ticket | Betslip / Settings | Fixed BDT value |
| Session limit | Max playtime per day | RG settings | 15–600 minutes |
| Reality check | On-screen reminders | In-game | Every 15/30/60 min |
| Time-out (cool-off) | Short lock on play and deposits | RG → Time-out | 24 h / 7 d / 30 d |
| Block games/providers | Hide chosen categories | Game filters | Slots / Live / Sports |
| Activity history | Deposits, bets, wins reports | Profile → Statements | Any period |
Tightening limits applies immediately. Relaxing limits may take up to 24 hours.
Self-exclusion
- Durations: 6 months, 1 year, 5 years, or permanent.
- How: in profile (Responsible Gaming → Self-Exclusion) or email support@mcwcasinogames.com with subject Self-Exclusion.
- Effect: account blocked, marketing stopped, cashier disabled. Remaining balance paid per KYC/AML and T&Cs.
- Early lifting: not available. Re-activation after term requires confirmation.
Affordability checks
We may request income/source-of-funds evidence before raising limits or when activity is unusual. Missing documents can pause withdrawals until review completes.
Sportsbook notes
- Market or payout caps may apply for risk and RG.
- Cash-out can be unavailable during an active time-out.
- Bets placed before a time-out remain valid; new bets are blocked.
Minors and household safety
We verify age. Under-18 accounts are closed and data removed. Use device passwords, app-store locks, and router-level parental controls.
Third-party blocks
- BetBlocker — free gambling blocker.
- Gamban — paid site/app blocking.
- Browser blocklists — category “Gambling.”
We do not control third-party tools.
Signs of harm
Playing longer or higher than planned, hiding play, borrowing to gamble, chasing losses. If this fits, take a time-out or self-exclude and seek help.
Support
- MCW Support (24/7): live chat or support@mcwcasinogames.com
- Global help: Gambling Therapy, GamCare, NCPG.
Bangladesh: local mental-health NGOs and hotlines; request contacts in chat.
Privacy
RG processing is covered in the Privacy Policy. We share only minimal signals with game providers to enforce your limits.