Terms of Service — MCW Casino Bangladesh

Agreement

By creating an account or using the https://mcwcasinogames.com/ or Android app, you accept these Terms of Service and the Privacy Policy. If you disagree, do not use the service.

Eligibility

• Service is for individuals 18+.
• One account per person, device, and payment wallet.
• We may refuse, suspend, or close accounts at our discretion.

Account and Verification (KYC/AML)

• You must provide accurate information and keep credentials confidential.
• We may request ID, selfie, proof of address, and source-of-funds before deposits, withdrawals, or at any time.
• Failure to pass KYC/AML may block transactions and lead to account closure.

Responsible Gambling

Tools include deposit/loss/session limits, time-out, and self-exclusion. See the Responsible Gambling page. Limits that tighten apply immediately. Relaxing limits may apply after a cooling-off period.

Deposits and Withdrawals

• Supported rails in Bangladesh include bKash, Nagad, Rocket, and bank transfer; availability can change.
• Use the same method for withdrawal where possible.
• We may set method-specific minimums/maximums, daily/weekly caps, and review times.
• We may request additional verification for large payouts or abnormal activity.
• Processing times shown in the cashier are estimates and exclude KYC/anti-fraud checks and bank delays.
• We are not liable for third-party payment failures.

Typical operational ranges 

Item	Range (BDT)	Note
Minimum deposit	300–700	Varies by promo/method
Minimum withdrawal	1,000	After KYC
Internal review	15 min – 24 h	Can extend with checks

Bonuses and Promotions

• Bonus terms (wagering, game contribution, max bet, expiry, excluded games) are shown in each offer.
• Abuse (bonus hunting, multi-accounting, hedge betting) voids bonuses and related winnings.
• We may change or withdraw promotions at any time.

Sportsbook and Casino Rules

• Settlement follows the rules of each game provider and sportsbook market.
• Obvious errors (palpable errors) may be corrected or best avoided.
• Cash-out may be restricted during system incidents or responsible-gaming locks.
• Once accepted, a bet is final except where rules allow voiding.

Prohibited Conduct

• Account sharing, multi-accounting, chargebacks, use of bots or scripts, collusion, chip-dumping, arbitrage tied to bonus abuse, VPN/proxy misuse to evade restrictions.
• Using stolen or third-party payment instruments.
• Any attempt to compromise platform security.

Suspension and Closure

We may freeze balances, cancel bonuses, or close accounts if we suspect breach of these Terms, fraud, AML/CTF breaches, or regulatory requirements. Remaining cleared funds may be returned after investigation, subject to KYC and deductions permitted by law and these Terms.

Dormant and Inactive Accounts

If you do not log in for 12 months, the account may be deemed dormant. We may charge a reasonable monthly administrative fee from the balance after notice, as shown in the cashier. You can reactivate by logging in and passing any required checks.

Intellectual Property

All content, trademarks, and software are owned by the operator or its licensors. You receive a limited, revocable, non-transferable license to use the service for personal entertainment.

Licensing Notice

The website may display licensing claims from offshore jurisdictions. Publication of a logo or banner is not a guarantee of current authorization. You are responsible for checking the latest license status before significant play. Local laws may restrict online gambling; you must ensure your use is lawful.

Liability

The service is provided “as is” and “as available.” To the maximum extent permitted by law, we exclude warranties and limit liability for indirect, incidental, or consequential losses. Nothing limits liability for fraud or willful misconduct.

Disputes

• Contact Support first via live chat or support@mcwcasinogames.com with your account ID and evidence.
• We aim to respond within a reasonable period.
• If an independent ADR is offered in the cashier or T&Cs, you may escalate there after our final response.
• Governing law and forum: the laws and courts of the operator’s place of establishment, unless mandatory consumer laws of your residence apply.

Changes to the Service and Terms

We may modify games, markets, promotions, payment methods, and these Terms. Material changes will be posted on the site or in your account. Continued use after changes means acceptance.

Privacy

Personal data processing is described in the Privacy Policy. By using the service you consent to that processing where required by law.

Contact

Support and legal notices: support@mcwcasinogames.com